This study uses Kano’s model to analyze the service qualities of public transportation in tourism regions by a case study of the Liujia Railway Station to Neiwan to understand what patrons consider as service quality. The results found that the attractive This study uses Kano’s model to analyze the service qualities of public transportation in tourism regions by a case study of the Liujia Railway Station to Neiwan to understand what patrons consider as service quality. The results found that the attractive