A study using fuzzy mode to classify the theme park quality elements by Kano’s model

CHUR > College of Management > Industrial Management > Seminar Papers > Item 987654321/27983

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Title:	A study using fuzzy mode to classify the theme park quality elements by Kano’s model
Authors:	李友錚 Lee, Yu-Cheng
Contributors:	工業管理學系 Industrial Management
Keywords:	Kano’s model;Fuzzy theory;Fuzzy mode;Fuzzy questionnaires.
Date:	2006
Issue Date:	2014-06-26 23:44:55 (UTC+8)
Abstract:	In recent years, it is proven that the two-dimensional quality model addressed by Dr. Kano is an effective instrument to analyze the requirement of customer. However, the 5×5 questionnaires and classification evaluation table conducted by Kano in his mod
Appears in Collections:	[Industrial Management] Seminar Papers

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