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    Please use this identifier to cite or link to this item: http://chur.chu.edu.tw/handle/987654321/30830


    Title: A new model for service improvement design
    Authors: 林淑萍
    Lin, shu-ping
    Contributors: 科技管理學系
    Technology Management
    Keywords: service improvement design (SID);valuable gap analysis (VGA);quality functional deployment (QFD)
    Date: 2010
    Issue Date: 2014-06-27 01:12:19 (UTC+8)
    Abstract: As service sector plays a decisive role in economic development, it is widely
    recognized that the success of the service sector is an essential factor in measuring an
    economy’s progress. Especially in today’s competitive environment, delivering
    superior s
    Appears in Collections:[Department of Technology Management] Seminar Papers

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