The Use of Two-Dimensional Quality Model and Quality Function Deployment on the Discussion on the Educational Quality of Military Academies–A Case Study of Military Senior High Schools in Taiwan

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Title:	The Use of Two-Dimensional Quality Model and Quality Function Deployment on the Discussion on the Educational Quality of Military Academies–A Case Study of Military Senior High Schools in Taiwan
Authors:	王明郎 Wang, Ming-Lang
Contributors:	工業管理學系 Industrial Management
Keywords:	Kano 模式;服務品質;品質機能展開;高中教育 The Kano model;Quality of service;Quality Function Deployment.
Date:	2011
Issue Date:	2014-06-27 00:08:16 (UTC+8)
Abstract:	在台灣常聽見一句口號：「畢業=失業」，再加上社會、經濟不景氣、昂貴學雜費等因素，父母親供應孩子唸書已成家庭沉重的負擔，因此許多學子為減輕家裏經濟壓力及考量畢業後即分發工作之情況下，紛紛選擇「軍校」就讀。國軍軍事教育體系區分基礎成教育、進修教育及深造教育等三階段，涵蓋高中、大學、研究所等院校。本研究係以軍事院校中高中教育階段之中正預備幹部學校公費學生為對象，探討公費學生對於學校提供之教學服務品質看法與評價，並利用整合Kano 模式與品質機能展開 (QFD) 的方法探索軍事院校教學服務品質。有關國軍軍事院校 In Taiwan, college graduates face the harsh issue of unemployment after finishing school, and factors such as the economic depression and expensive tuitions are making it more difficult for parents to put their children through college. To reduce financia
Appears in Collections:	[Industrial Management] Seminar Papers

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