Chung-Hua University Repository:Item 987654321/28377
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    Please use this identifier to cite or link to this item: http://chur.chu.edu.tw/handle/987654321/28377


    Title: 知識管理導入顧客關係管理之研究
    Authors: 賀力行
    Ho, Li-Hsing
    Contributors: 科技管理學系
    Technology Management
    Keywords: 顧客關係管理(Customer Relationship Management;簡稱CRM);顧客終身價值(Customer Lifetime Value);企業資源規劃(Enterprise Resource Planning;ERP);知識管理(Knowledge Management;KM)
    Date: 2006
    Issue Date: 2014-06-26 23:57:27 (UTC+8)
    Appears in Collections:[Department of Technology Management] Seminar Papers

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